Learning outcomes of the course unit
The course means to introduce in the formation of the student a general vision of several the aspects of the Quality. In such sense the course is proposed of giving the main references for the planning and management of the Quality, showing the most important methodologies of analysis and recalling the normative standards and the national and international legislation.
Course contents summary
Introduction to the Industrial Management System. The Quality Concept Development. The traditional and modern approach to the Quality. Strategy of implementation of the Total Quality Management (TQM). Quality Management in the production processes. Problem solving and Quality statistical Instruments. The continuous improvement. International standards of quality (ISO 9000). Management of the Maintenance. The reliability of the industrial systems. Techniques of risk assessment: FTA, FMECA, HAZOP. Maintenance of the industrial systems and culture of maintenance. The measure of the performances of the system maintenance. Maintenance typologies. The maintenance engineering and the outsourcing of the maintenance of the industrial systems. The global service. The management of the spare parts. The CMMS (Computerized Maintenance Management Systems).
Stamatis, D.H., 1997, TQM Engineering Handbook – Quality and Reliability, Dekker, NY
Smith, G., 1993, Statistical process control and quality improvement, Macmillan, NY
Pantries supplied from the teacher
The course will be developed also with practical exercitation.