QUALITY MANAGEMENT
cod. 14806

Academic year 2007/08
3° year of course - Second semester
Professor
Academic discipline
Impianti industriali meccanici (ING-IND/17)
Field
Ambito aggregato per crediti di sede
Type of training activity
Hub-specific activity
24 hours
of face-to-face activities
3 credits
hub:
course unit
in - - -

Learning objectives

<br />
The course means to introduce in the formation of the student a general vision of several the aspects of the Quality. In such sense the course is proposed of giving the main references for the planning and management of the Quality, showing the most important methodologies of analysis and recalling the normative standards and the national and international legislation.

Prerequisites

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Course unit content

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Quality management<br />
Introduction to the Industrial Management System. The Quality Concept Development. The traditional and modern approach to the Quality. Strategy of implementation of the Total Quality Management (TQM). Quality Management in the production processes. Problem solving and Quality statistical Instruments. The continuous improvement. International standards of quality (ISO 9000). Management of the Maintenance. The reliability of the industrial systems. Techniques of risk assessment: FTA, FMECA, HAZOP. Maintenance of the industrial systems and culture of maintenance. The measure of the performances of the system maintenance. Maintenance typologies. The maintenance engineering and the outsourcing of the maintenance of the industrial systems. The global service. The management of the spare parts. The CMMS (Computerized Maintenance Management Systems).

Full programme

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Bibliography

<br />
Stamatis, D.H., 1997, TQM Engineering Handbook – Quality and Reliability, Dekker, NY<br />
Smith, G., 1993, Statistical process control and quality improvement, Macmillan, NY<br />
Pantries supplied from the teacher

Teaching methods

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The course will be developed also with practical exercitation.

Assessment methods and criteria

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Other information

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