Learning outcomes of the course unit
I) Knowledge and understanding: at the end of the course the student will know the essentials of business administration, the characteristics of measurement, management, plan and control in a healthcare organization.
II) Competences: at the end of the course the student will be able to read and comment the main accounting and extra-accounting information, to read and comment a balance sheet, to define an economical analysis plan.
III) Making judgements: at the end of the course the student will be able to comment the efficiency and efficacy of a service, a performance o an organization on the whole. Furthermore, he/she will be able to build, deal and manage a budget.
IV) Communication skills: at the end of the course the student will be able to use specific terminology in the field of economical evaluation and business management; he/she will also be able to communicate properly with management and to participate to budget dealing with the leadership.
V) Learning skills: through case studies and exercises, the student will be able understand in depth the process of analysis, measurement, controlling and planning in public healthcare organizations.
Course contents summary
The course aims at introducing the essentials of business administration to the students, paying major attention to measurement, management and economical evaluation, particularly in healthcare organizations.
The course provides for the following topics:
1) Introduction of business administration and organizations
2) Costs and revenues in healthcare organizations
3) Business management
4) The budget in a healthcare organization: presentation and discussion of a case study
Zangrandi A. (a cura di) (2011), Economia e Management per le professioni sanitarie, McGraw-Hill, Milano (Chapters 1-4-5-6)
In hypothesis of the extension of the COVID-19 emergency, the course will be provided "on-line".
Lessons carried out through distance learning can be delivered in synchronous and / or asynchronous streaming and will be registered through the Microsoft Teams platform.
They will be made available through links inserted in the Elly platform that will remain active for a minimum of 7 days.
In hypothesis of suspension of the COVID-19 emergency, the course will be provided "live in classroom".
Acquisition of knowledge: lectures/streaming.
Acquisition of the ability to apply knowledge: exercises.
Acquisition of judgment: during the course students will be encouraged to
identify strengths and weaknesses of governments and patterns of
planning and control.
Acquisition of technical language: during the course will be explained the
meaning of the terms used by governments about planning, control and
Acquisition of knowledge applied to reality: during the course case
studies will be analyzed and testimonies will be presented by operators of
Assessment methods and criteria
In consideration of the extension of the COVID-19 emergency, the learning verification method will be online.
The exam will take place on the Elly platform, and will take the form of a test with 30 multiple choice questions.
More information can be found in the "Instructions for the on-line exam" always available on the Elly platform of the course.
Verification of learning may consider taking an ongoing test during the course which will be individually assessed out of thirty and which will contribute to the final result (as an arithmetic average).
Hoping for an improvement in the health situation, in case of return "in presence", the exams will take place in the following way:
For business administration and health economics, there is a written exam consisting of 3 open questions (evaluation up to 7.5 points for each question) and an exercise (evaluation up to 7.5 for the exercise).