SUPPLY CHAIN MANAGEMENT
Learning outcomes of the course unit
Knowledge and understanding: by means of frontal lessons, the student acquires the method and knowledge required to describe, understand and design the supply chain, like strategic choices, product flows, KPIs and performance measurements.Applying knowledge and understanding: Through practical classroom exercises connected to some important topics, students learn how to apply the acquired knowledge in a real context of design, as well as in multidisciplinary or non-familiar areas.In particular, the student will have to apply the acquired knowledge to the logistics network, stock management policies, KPIs measurements.Making judgements: The student must be able to understand and critically evaluate the supply netowork; using acquired knowledge, he will have to analyze existing systems and assess their performances and adequacy, assess the impact of strategic, planning and operational decisions, measure supply chain performances.Communication skills: Through the front lessons and the assistance of the teacher, the student acquires the specific vocabulary inherent to the supply chain. At the end of the course, the student is expected to be able to communicate the main contents of the course, both written and orally, such as ideas, engineering issues and related solutions. The student must communicate his knowledge through appropriate tools, so numerical problems are solved using common methods in the industry such as tables, diagrams, flow charts, and numerical spreadsheets.Learning skills: The student who has attended the course will be able to deepen his knowledge of production plants through the autonomous consultation of specialized books, scientific or divulgative journals, even outside the topics explained during lectures.
There are no compulsory prerequisites, but students are advised to have attended the course of Industrial Logistics and Operations Management
Course contents summary
supply chain management
supply chain flows
supply chain processes
SC objectives - revenues and costs efficient and reactive supply chains
supply chain resilience network design
push and pull processes, decoupling point, postponement visibility and bullwhip effect
The notes of the lectures and exercises, and all the supporting material are available to students and shared in Elly web portalIn addition to the shared material, the student can personally study some of the topics discussed during the course in the following books: • Chopra, S. & Meindl, P., 2012. “Supply chain management: strategy, planning and operations”. (5th Edition). Pearson International
• Christopher, M., 2005. “Logistics and Supply Chain Management”, Person Education
• Hammer, M., 1990. “Reengineering Work: Don't Automate, Obliterate”. Harvard Business Review, pp.1-8
• Mentzer, T., et al., 2001. “Defining Supply chain Management”. Journal of Business Logistics, 22(2), pp.1-25
• Rizzi, A., Montanari, R., Bertolini, M., Bottani, E., & Volpi, A., 2011. “Logistica e Tecnologia RFID - Creare valore nella filiera alimentare e nel largo consume”. ISBN: 978-88-470-1928-7. Springer-Verlag Italia, Milano.
• Chen et al., 2000. “Quantifying the bullwhip effect in a simple supply chain: the effects of forecasting, lead time and information”. Management Science, 46(3), pp.436-443
• Lee et al., 1997. “The bullwhip effect in supply chains”. Sloan Management review, 38(3), pp.93-102
• Christopher. M.,2000. “The Agile Supply Chain: Competing in Volatile Markets”. Industrial Marketing Management, 29(1), pp.37–44
• Christopher, M., & Peck, H., 2004. “Building the Resilient Supply Chain”. International Journal of Logistics Management, 15(2), pp.1-14
• “Zara: time based competition in the fashion market”. In Fernie, J., & Sparks, L. (eds.), Logistics and Retail Management: Insights Into Current Practice and Trends from Leading Experts
• VICS CPFR overview - http://www.vics.org/committees/cpfr/
The course counts 9 CFUs (one CFU, University Credits equals one ECTS credit and represents the workload of a student during educational activities aimed at passing the exams), which corresponds to 63 hours of lectures. The didactic activities are composed of frontal lessons alternating with exercises. The theoretical topics of the course are explained by means of lectures. Exercises and business cases are proposed on the practical parts of the course. Moreover, business cases are discussed as examples of the main theoretical arguments of the course. Finally, seminars with the intervention of companies representatives are organized during the course
Assessment methods and criteria
Verification of the knowledge takes place through a written test based on open questions, lasting 1 hour. The test usually consists of 3 questions that may relate to theoretical content, demonstrations, and exercises, case study that have been done during the course. The final vote is calculated by assigning a mark in the range 0-30 for each question and then performing the average of the individual evaluations, with final ceiling to the next unit; the test is exceeded if it reaches a score of at least 18 points. “30 cum laude” is given to students who achieve the highest score on each item and use precise vocabulary.
audio files and pdf files of class activities are made available upon request through a shared internet platform.