Learning outcomes of the course unit
I) Knowledge and understanding. Knowledge of organizational processes, organizational and coordination tools inside healthcare organizations. Knowledge of organizations’ systemic analysis and specific elements, knowledge of organizational integration and types of organizational structure. Knowledge of organizational planning.
II) Applying knowledge and understanding. At the end of the course, the student will be able to analyze the organizational structure of healthcare entities and to use coordination and performance assessment tools.
III) Making judgements. The student will be able to analyse the main characteristic of an organization and to define which coordination and performance assessment tools are proper.
IV) Communication skills. The students will be able to speak correctly with healthcare managers and to express properly about organizational models.
V) Learning skills. The student will be able to understand in depth the analysis and planning process in healthcare organization.
The students can perform the exam of "Nursing and obstetrician management", which the course of "Business organization" is part of, only after passing the exams of "Healthcare management" and "Legal aspects for managerial roles".
Course contents summary
The course provides for the presentation of the following topics:
1) Introduction to business organization
2) The performance assessment in a healthcare organization
3) Managing and endorsing the personnel in healthcare organizations
4) Planning the nursing service: coordination tools
5) Organizational theories
6) Organizational planning
7) Quality and safety for nursing professionals: matters and assessment methodologies
8) Organizing the nursing job. Organizational models for nursing services.
Zangrandi A., Economia e management per le professioni
sanitarie, MILANO:McGraw Hill, (2011) ISBN: 9788838636905
Lectures (using slides) and discussion with students.
Assessment methods and criteria
The achievement of all the educational aims (I, II, III, IV, V) is assessed through a test with multiple choise questions.